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Privacy Policy Last Updated: October 09, 2023
This Privacy Policy explains how Pello Salon & Spa LLC (“we,” “us,” or “our”) collects, uses, and protects information from individuals who visit our website, schedule appointments, or interact with our services. By using our website or services, you agree to the practices described below.
1. Information We Collect
We collect personal information you voluntarily provide, including your name, email address, phone number, and any details submitted through forms or appointment requests. By providing your phone number, you consent to receive text messages from Pello Salon & Spa LLC. Message and data rates may apply. Message frequency may vary. Reply HELP for assistance or STOP/UNSUBSCRIBE to opt out.
We also automatically collect technical data such as IP address, browser type, device information, and pages visited. Cookies and similar technologies may be used to improve website performance and user experience.
2. How We Use Your Information
We use your information to:
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Provide salon and spa services
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Manage appointments and client accounts
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Communicate updates, confirmations, and promotional offers
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Improve website functionality and service quality
You may opt out of promotional communications at any time.
3. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional use.
We may share information only with:
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Service providers assisting with scheduling, payment processing, customer support, or website operations
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Legal authorities when required by law
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A successor business in the event of a sale or merger, with continued protection under this policy
4. Your Rights
You may request:
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Access to the personal information we hold
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Corrections to inaccurate information
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Deletion of your data (unless restricted by law)
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A copy of your data in a portable format
5. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with a revised “Last Updated” date.
6. Contact Us
Pello Salon & Spa LLC
9393 Lewis Ave. Temperance, MI 48182
Phone: 419‑517-1327